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WITH YOU ABA CENTRE LTD. ("With You ABA", "we", "our", or "us") is committed to protecting the privacy and confidentiality of the personal information of our clients, caregivers, employees, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information through our services and website.

 

Information We Collect

We may collect personal information including:

• Names of clients, caregivers, and authorized contacts

• Telephone numbers

• Email addresses

• Mailing addresses

• Appointment and scheduling information

• Service-related communications

• Information voluntarily provided through contact forms, email, phone calls, or SMS messages

 

How We Use Information

We use personal information to:

• Provide Applied Behaviour Analysis (ABA) and related services

• Schedule appointments and sessions

• Communicate regarding services, appointments, cancellations, and updates

• Respond to inquiries and requests

• Maintain client records and administrative operations

• Meet legal, regulatory, and contractual obligations

 

SMS Communications

By providing your phone number, you consent to receive SMS messages from WITH YOU ABA CENTRE LTD. regarding:

• Appointment reminders

• Schedule changes

• Service updates

• Administrative notifications

• Customer support communications

Message frequency may vary. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.

 

Information Sharing

We may share personal information only when necessary to:

• Provide services requested by clients

• Comply with legal obligations

• Work with authorized service providers who assist in operating our business

 

We do not sell, rent, share, or disclose personal information, including phone numbers, to third parties or affiliates for marketing, promotional, or lead generation purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data, consent, and related messaging information will not be shared with any third parties under any circumstances.

 

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

 

Retention of Information

Personal information is retained only as long as necessary to provide services, fulfill legal requirements, and meet professional record-keeping obligations.

 

Third-Party Services

Our website or services may utilize third-party platforms for communication, scheduling, payment processing, telehealth, or administrative functions. These providers are required to protect information in accordance with applicable privacy laws.

 

Access and Correction

Individuals may request access to or correction of their personal information by contacting us using the information below.

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